Return & Refund Policy

We have a 24 hours return policy. You have to make up your mind about returning a product “immediately” on its receipt and get in touch with us to inform us that you would like to return the product with a valid reason. From the time of a product’s receipt (we will track courier delivery), you have 24 hours to present us a satisfactory proof of return dispatch to claim your full refund plus the return shipping charges. No returns shall be accepted after 24 hours of product’s receipt.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase.

Lifetime exchange at 5% deduction, refund at 10% deduction of the original billing amount.

To start a return, you can contact us at rosettaorder2022@gmail.com or call at +0261-2532222